Welcome to Our Website
Thank you for visiting www.social.straightahead.co (the “Site”). By using this Site, you (referred to as “user,” “you,” or “your”) agree to these Terms of Use. “We,” “us,” and “our” refer to Simona Vanco, Straight Ahead Social (the “Company”), owner of this Site. It is your responsibility to read these Terms of Use carefully before using the Site, purchasing, or accessing any of our services, products, or offerings, including our online courses (collectively, “Offerings”). These Terms are legally binding on you and may be updated at any time without notice.
Site Content
Our Site is intended for users aged 18 or older. You must not copy, share, or disseminate any information or content from this Site, which is protected by copyright. While we strive to keep the content on our Site current, we cannot guarantee that all content is accurate, complete, or up-to-date. We reserve the right to modify, discontinue, or change the prices of any Offering at any time without notice. We are not liable for any such changes.
User Comments and Submissions
Communications made through our contact forms, blog comments, or social media pages are not confidential and may be viewed or distributed by third parties. We own all such communications displayed on our website or through other media and are not required to credit or compensate users for unsolicited content. Please refer to our Privacy Policy for more information on how we store and use your communications. We reserve the right to republish any user-generated content as necessary. Do not submit content that is illegal or harmful.
AI Disclaimer
We may use AI technology to supplement content on our Site and in our Offerings. However, we confirm that all content is a result of our own skill and judgment, and we remain the sole copyright owners. We reserve the right to modify or remove any AI-generated content without notice. If you have concerns about the accuracy of such content, please contact us at support@straightahead.co.
Intellectual Property
All images, text, designs, graphics, trademarks, and service marks on the Site are owned by the Company unless otherwise noted. You may use our content with proper attribution and links back to the original source. You may not claim any of our intellectual property as your own.
Third-Party Resources
Our Site may contain links to third-party websites. We are not responsible for the accuracy, availability, or policies of these external sites and assume no liability for your use of them. These links do not constitute an endorsement by the Company.
Refunds
Your satisfaction with our products and services is important to us. However, since our products are digital and available for instant download, we generally don’t offer refunds unless specifically stated otherwise.
Please refer to the specific refund policy for each product below:
Digital goods
Due to the digital nature of our products, all sales are final and we can’t offer refunds.
Our team is happy to answer any questions you have before you purchase. If you are having trouble accessing anything you’ve purchased, please email support@straightahead.co for support.
Courses
We want you to be satisfied with your purchase but we also want you to give your best effort to apply all the strategies taught in our courses.
If you’ve applied all the strategies and still haven’t seen results, we offer a 30-day refund policy.
To qualify for a refund, you must provide evidence that you have completed the course curriculum, implemented our training, finished all course chapters and assignments, and used the provided templates. You must also show proof that these strategies did not work for you.
If you request a refund without submitting the required coursework within 30 days of your purchase, the refund will not be granted.
To request a refund, email support@straightahead.co within 30 days of your purchase with an explanation of why you are requesting a refund, and include the following:
- A screenshot of your Instagram account when you started the course
- A copy of all completed course tasks and provided templates
- Screenshots of social media postings reflecting the course teachings
- Screenshots and proof that you made an effort to ask questions when experiencing challenges during the completion of the course.
All refunds are discretionary as determined by Straight Ahead Social. After the 30-day period, all payments are non-refundable.
Live classes
No refunds are offered for live masterclasses and workshops if you change your mind or can no longer attend.
Coaching and consulting services
We take your investment seriously, and we ask that you do the same with our time and resources dedicated to your success.
Please note that refunds will not be issued for services already rendered or for service sessions that you fail to attend.
Availability
We do not guarantee that our services will always be uninterrupted or error-free. We reserve the right to modify, suspend, or cancel services without notice. You acknowledge that the use of our services is at your own risk.
Payment Terms
All payments for purchases must be made via accepted methods such as credit cards. If your payment method is declined or fails, we reserve the right to suspend or cancel your access to any Offering until payment is successfully processed. We are not responsible for any fees or charges imposed by your payment provider.
Account Creation and Security
If you are required to create an account to access certain features or Offerings, you are responsible for maintaining the confidentiality of your account login information. You agree to notify us immediately of any unauthorized use of your account or any breach of security. We are not liable for any losses or damages arising from your failure to safeguard your account.
User Conduct
By using this Site, you agree not to engage in any unlawful activities or transmit any harmful, offensive, or inappropriate content. This includes, but is not limited to, material that is defamatory, obscene, or violates the rights of any third party.
Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use our Site or Offerings. This includes, but is not limited to, loss of profits, revenue, or data. You use the Site and Offerings at your own risk, and we make no warranties, express or implied, regarding your use of them.
Dispute Resolution
In the event of any dispute arising from or relating to these Terms, both parties agree to first attempt to resolve the dispute through good-faith negotiations. If the dispute cannot be resolved through negotiation, it will be submitted to binding arbitration in the Netherlands in accordance with the rules of the courts of the Netherlands. Both parties waive the right to a jury trial.
Warranties
Our Site and Offerings are provided for informational purposes only. We make no guarantees regarding outcomes or results. You agree to indemnify and hold us harmless for any loss or conduct resulting from your use of the Site, including technological failures.
Earnings Disclaimer
Any earnings or success statements on the Site are estimates only. We make no guarantees regarding your potential results. Your success depends on your own actions and efforts.
Advertisements and Affiliate Links
We may use affiliate links or sponsored content. While we only feature products we trust, we do not guarantee the effectiveness or safety of third-party products or services. Please review the terms and conditions of any affiliate site before making a purchase.
Cookies
We use cookies to improve your experience on our Site. Cookies do not typically contain personal information, but may be linked to it. You can manage cookie settings in your browser, but disabling cookies may affect your ability to use parts of our Site. For more information, please review our Privacy Policy.
Privacy Policy
To learn more about how we collect, process, and store your information, please refer to our Privacy Policy. You may request the removal of your personal information by contacting us at support@straightahead.co.
Indemnification
Both parties agree to indemnify each other from any claims, damages, or liabilities arising out of a breach of this Agreement.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be severed from the rest of the Terms, which will remain valid and enforceable.
Termination
We reserve the right to terminate your access to the Site and Offerings at any time if you violate these Terms.
Governing Law
These Terms and our Privacy Policy are governed by the laws of the Netherlands. Any disputes will be heard exclusively in the courts of the Netherlands.
Full Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and the Company regarding the use of the Site.
Contact
If you have any questions about these Terms of Use, please send an email to: support@straightahead.co.
